‘Good is the enemy of great’ – Good to Great, Jim Collins. 

 

If we are already good, then why change?   We tend to react to crisis and take immediate action to lessen the impact or improve the situation (our current crisis is a prime example of this).  If things are ‘okay’ we tend to leave them. Why spend the effort if things are good?  What we may not realize is that not taking action has a cost.   

 

A typical first step of an improvement journey is to stabilize the way we do our work.  For example, a simple exercise in workplace organization will stabilize an area or process and help improve the ability to see abnormal conditions.   The ability to see abnormal conditions will allow for immediate problem identification and stop the problem from progressing. The first reaction - So what? We find the problems eventually, don’t we?   

 

Here is some quick math on the cost of not taking action.  What if not catching the problem right away results in additional time to contain and fix the problem?   What if that results in an additional 20 minutes in your day? (Most people spend more time than this daily just trying to find stuff).  When you do the math, 20 minutes daily results in 11 days over the course of a year.   If you have 100 people in your organization that experience problems, that could be up to 1100 days of lost capacity, not to mention the additional frustration and negative impact on your customers. 

 

Part of Continuous Improvement is having everyone identify improvements and take the step to implement the change.   What if we got everyone on our teams to identify and implement an improvement that could save 20 minutes a day?  Think of the cost if we don’t.        

 

Maybe things are not as ‘good’ as once perceived. Don’t let good be the enemy of great.

 

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