Lunch & Lead Series - “Leading Virtually”

 

 

 

We’re excited to let you know that we are all set to launch our first Lunch & Lead Series event! Registration is now open for this complimentary topic of “Leading Virtually’.

 

Leading Virtually, was the number one requested topic when we asked for input from our community of leaders. No surprise really given the number of us that have been forced to work from home.

 

Register Here

 

Topics include tips and techniques to:

  • Stay connected
  • Keep key aspects of your culture alive
  • Ensue engagement & effectiveness
  • Be supportive

Although we’ve been in this situation longer than any of us like, many leaders are still working hard to make the best of the situation. If you’re looking for some practical tips on how you can be even more effective leading virtually, please join us. Even if you think you’ve got this working virtual stuff down, join us anyway and offer some of your best tips to your peers.

 

Please feel free to forward this message to members of your team, organization, or other leaders in your peer network that you think may be interested in attending.

 

Register Here

 

If you’re interested, there’s more info below explaining the methodology we will follow for the Lunch & Lead Series. Hope to see you at this event.

 

 

 

Lunch & Lead Series Methodology

 

Register here!

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Lunch & Lead Series - It's a go!

 

HPL is excited to announce our latest leadership development program the "Lunch & Lead Series"!  Launching in February 2021.  Stay tuned, more to come!

 

Subscribe to our mailing list to receive direct communication and notificiation on this and other HPL programs.

 

SUBSCRIBE HERE

 

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With every New Year, there is an opportunity for all of us to make a fresh start! Are you prepared to take it? This year, perhaps more than recent years, we all want things to be different!

 

Often due to our busyness or just plain procrastination, the hardest part is to get started, so I thought I'd try and assist you by providing some of my previous posts on topics that I think can be very helpful at this time of year.

 

Getting yourself Organized - Time management & weekly personal planning

 

6 Must have’s for any planning routine – If you are in need of getting yourself better organized so you stay in control and get the right things done, these 6 key points to incorporate in your planning process will be helpful.

 

An effective leaders to-do list – We all have “things” we need or want to get done on a regular basis, but often we lose track of them and they fall off our radar. This article gives an over view of a very powerful leader tool, that is sadly too often overlooked, not understood, or assumed to be only for manufacturing. Not giving it away here so as not to discourage you from checking it out first!

 

Free personal organizer/planner download – Free down load of the template I use for my personal organizer and weekly planner. If you don’t have one, this should give you a good starting point that is ready to use, or you can easily revise to fit your personal needs.

 

Leadership Hacks – Getting your stuff together – a 2.5 hour live virtual seminar with over 50+ proven tips and techniques to get yourself organized and stay in control without having to spend a career figuring it all out.

 

Setting goals and Objectives – Personal or for business

 

Reflections vs Resolutions – A critical step before setting annual goals and objectives is to first reflect on the previous year. In my opinion, reflection is far more important than any resolution. In this post we discuss why resolutions typically fail and the steps to conducting a good reflection.

 

Setting Personal and Professional Goals and Objectives – Mission Statements – Whether it’s for personal use or professionally, having a defined mission is very important. This article walks through what a mission statement is comprised of and provides a couple of personal examples to help demonstrate.

 

Setting Personal and Professional Goals and Objectives – Goals & Objectives – Providing both personal and organizational examples, this article outlines how to create strategies, goals and objectives.

 

Setting Personal and Professional Goals and Objectives – Tactics or Action Plans – Once again providing both personal and organizational examples, we review the steps to take to develop robust actions to achieve your goals & objectives.

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The 5 Leadership Phases of COVID

 

I’m sure few of us imagined that by this time, we’d still be in this COVID pandemic!  But here we are.

 

At High Performance Leaders as we’ve continued to engage with our partner leaders, we have identified five phases that most, if not all, leaders have experienced to one extent or another throughout this situation.

 

Phase 1 was the “Crisis” phase where leaders were faced with a rapidly changing situation.  They struggled to keep up with a developing situation and had to quickly and creatively develop new policies and standards to protect the health and safety of their employees while also trying to maintain their operations.  They were experiencing the change curve at almost exactly the same time as the teams they were leading.  This was uncharted territory for most leaders!

 

In Phase 2 leaders were thrown into “Establishing the new work environment”.  Setting up the infrastructure, technology and processes for them and their teams to work remotely.  Some leaders also had to lead through a hybrid situation where some of their team worked remotely while other parts were still required to be at the workplace.  Some had to revise the work week or working hours and establish new working standards and processes.

 

“Staying engaged” was Phase 3 where leaders time and attention was spent on figuring out how to keep their teams busy, productive, and focused.  They and their teams were still learning how to work remotely and stay in contact with each other.  New forms, media, and initiatives of mass and individual communication was needed to be established.  Many leaders struggled getting and keeping their teams aligned and focused beyond the normal day to day of what seemed like basic survival tasks.  Short term team goals needed to be established to motivate, inspire, and frankly become a distraction from what was now becoming a longer-term situation than people originally thought.  Important by Phase 3 and remaining relevant today was a reminder about the Stockdale Paradox.  As Jim Collins said “You must maintain unwavering faith that you can and will prevail in the end, regardless of the difficulties, and at the same time, have the discipline to confront the most brutal facts of your current reality, whatever they might be.  Watch Jim’s Collin’s explain the Stockdale Paradox here.  (full video 6:41).

 

Phase 4 showed the impact the first few months of COVID had on leaders as the reality of the “New normal, new reality” had sunk in.  Many leaders were extremely frustrated by the on-going situation, were depressed and many were burning or were burned out.  Longer days, blurred lines between work and personal time, and not having any vacations to speak of had taken their toll.  Of course, continued governmental restrictions and protocols impacted the traditional social and personal escape routines.  The long-term reality of the situation had set in.

“Cultural tensions” define Phase 5 that I believe we are currently still in.  This is where opposing thoughts, expectations, and beliefs such as the need to wear masks or not wear masks are creating polarized views within society but also within our teams and businesses.  Some team members are more disciplined than others toward COVID standards and protocols than others.  We are all longing for the ‘old’ ways and want everything to be ‘open’.  Economic fallout is now obvious as layoffs, permanent closures, higher costs, and budget constraints are rearing their heads and must be dealt with.

 

It’s been a tough road and experts say, tougher roads lay ahead.  However, don’t despair, this too will end and we will get through it!  Here’s a few reasons why I really believe this.

 

I was blown away with the quick actions that most business leaders, companies, political leaders, and society overall took in the initial stages of COVID.  Many people and organizations stepped up and acted with integrity to do the right thing, to innovate and implement creative ways to keep people safe and employed, to make funds available to subsidize lost wages, protect against financial impacts.  Although some will feel it hasn’t been enough, it’s incredible though just what has been done in the time it has been.  It’s easy to be critical, but I encourage you to consider just what has been done!

 

Humans throughout all of time, have persevered, survived and prospered.  We will do it again.  We will change, adopt and discover.  Some of the best advancements, innovations, creativity throughout history have resulted from some of the worst and biggest challenges humans have faced.

 

There are many good and great leaders and people out there.  This is their time and they will step up!

 

Through CEO Global Network, I recently had the opportunity to hear Randy Garfield, President (retired) of Walt Disney Travel Company speak on the topic of “A Legacy of Determination”.  He had some great and inspiring things to say about the current situation.  Here are a few that really resonated with me:

 

  • Times are tough, but times have been tough in every generation.  Our parents or grandparents lived through the dark tunnel of WWII
  • We need to maintain the long-term view
  • Don’t underestimate the power of creative solutions
  • Out of adversity can come incredible success
  • Don’t overlook survival guilt as many of our employees have never experienced a challenge like we are all facing. 
  • Crisis doesn’t make a great leader, but it can bring out the best in a good one

I’m not sure what Phase 6 will be, but there will be a Phase 6.  It may very likely get worse before it gets better, but we will get through this, together!  You can sit back and ride it out, or, help lead those around you out of this.  You don’t have to have all the answers, just lead the next best step.  What do you choose?

 

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‘Good is the enemy of great’ – Good to Great, Jim Collins. 

 

If we are already good, then why change?   We tend to react to crisis and take immediate action to lessen the impact or improve the situation (our current crisis is a prime example of this).  If things are ‘okay’ we tend to leave them. Why spend the effort if things are good?  What we may not realize is that not taking action has a cost.   

 

A typical first step of an improvement journey is to stabilize the way we do our work.  For example, a simple exercise in workplace organization will stabilize an area or process and help improve the ability to see abnormal conditions.   The ability to see abnormal conditions will allow for immediate problem identification and stop the problem from progressing. The first reaction - So what? We find the problems eventually, don’t we?   

 

Here is some quick math on the cost of not taking action.  What if not catching the problem right away results in additional time to contain and fix the problem?   What if that results in an additional 20 minutes in your day? (Most people spend more time than this daily just trying to find stuff).  When you do the math, 20 minutes daily results in 11 days over the course of a year.   If you have 100 people in your organization that experience problems, that could be up to 1100 days of lost capacity, not to mention the additional frustration and negative impact on your customers. 

 

Part of Continuous Improvement is having everyone identify improvements and take the step to implement the change.   What if we got everyone on our teams to identify and implement an improvement that could save 20 minutes a day?  Think of the cost if we don’t.        

 

Maybe things are not as ‘good’ as once perceived. Don’t let good be the enemy of great.

 

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The difference between a manager and a leader is the decision based on one question,  ‘Do you want to be a leader?’.

 

This is not an easy decision to make.    What if something goes wrong? Will you get blamed for actions that are not fully under your control? What if people won’t follow you? What if you make the wrong decision?  Many would-be leaders are afraid of the embarrassment and difficulties of failure.  

 

People have the capability of becoming great leaders but never accept the challenge.   They go through life with a fear that limits the success they could achieve and the positive impact they could have on others.  

 

Remember, with the promotion to the position of a people manager, everyone starts equally as a would-be leader and faces the same fears.  Those that are successful make a conscious decision to be a leader. 

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Take the Leadership Habit Challenge

Transformational Leaders develop an environment where their team members create customer value,  find meaning in their work and grow in the process.

 

The first principle of Transformational Leadership is ‘you set the example’.   Your team will copy the behaviour you set. If you are positive, your team will try to be positive.  If you focus on the future, your team will try to focus on the future.  If you demonstrate a Continuous Improvement mindset, your team will try to demonstrate a CI mindset.  

 

In order to master the principle, it is critical to practice and to develop specific habits so that you can consistently demonstrate the behaviour.

 

I am inviting you to take the leadership habit challenge.   To help you attain your goal, we have created a leadership habit calendar.   You will find the calendar in our tools page.

 

To participate in the challenge, choose an example you want to set for your team that will demonstrate the principle.   Define the specific habit that you need to create for yourself. Use the calendar to help you develop the habit

 

Let me know what you pick.  Once you have completed 30 days, send me the results.

 

Good luck!

 

Scott

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One of my favourite management thinkers is Peter Drucker.

 

One of his many philosophies is “The best way to predict the future is to create it”.     

 

In simple terms, it is up to you on how your future will unfold.  By coming up with ideas about what you want to achieve, you begin to plan. As you plan, you begin to take action. As you take action, you begin to create your future. 

 

As we approach the new normal, it is more important than ever for both individuals and organizations to embrace this thinking.  

 

Keep improving. 

Scott

 

 

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It goes without saying that this is an extremely trying time for all of us.  We are all experiencing a high degree of emotion as we try to understand and navigate what this change means for us.   Now more than ever it is critical to Lead with Empathy – to walk a mile in an other’s shoes to get an understanding of what they are experiencing.  

 

How we react as leaders and organizations will be remembered by our people long after the world resumes to whatever the new normal will be.   It is important that we don’t leave our team members, our customers and our communities with the impression that we have an ‘empathy gap’ or that we do not care. 

Here are a few things you can do to help avoid the empathy gap.  

 

1. Communicate with simple, clear and sensitive messaging. The fewer words the better as it leaves little room for interpretation.  Approach the message from the position of those that will receive it and try to anticipate their reaction.

 

2. Keep the goal clear and your communication focused.   Always keep in mind our team members safety and what we are actively doing to help our organizations come out of the crisis as best as we can.

 

3. Connect at all levels of the organization to understand the climate or mood of all our team members. Don’t just depend on your immediate team for their interpretations, go and see (virtually) different areas of the organization.

 

4. Be seen and heard.  Make sure that people can see you when you speak whether in person or by video and speak without notes were possible.  

 

Please let me know your thoughts.

 

Take care and keep connected.

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LeadWell Series - Gemba Walks

 

Combining HPSC’s “build strong” and HPL’s “lead well” philosophies, the two companies collaborated to launch the “LeadWell Series” on 29 January 2020, to deliver short burst skill development opportunities for leaders.  Starting the series with the topic of “Gemba Walks”,  30 leaders representing over 10 companies participated in a gemba walk skill development segment, best practices sharing, and a gemba walk at Baylis Medical to practice their skills and to “go & see” the linkage between Baylis’s tier 2, 3, and 4 level leader boards. 

 

The LeadWell Series is intended to provide leaders with opportunities to improve their skills rapidly (3-4 hours) in areas of most interest and importance to them and then put them into practice at their operation immediately.  Topics are selected based on leader input and requests.  Each LeadWell Series topic is structured around

 

3 key pillars:

  1. Short burst skill development on a topic of leader interest
  2. Bench marking and best practice sharing
  3. A commitment to implement a best practice

 

What attending leaders are saying they liked about this “LeadWell Series – Gemba Walks”:

 

“Real-life examples”

“The guidance provided during the presentation of best practices for effective and ineffective gemba walks which framed the ‘go and see’ element of the event.”

“New ideas and concepts I can try right away”

“Interacting with other leaders to discuss do’s and do not’s, lessons learned, and strategies that have proven successful.”

“Seeing what everyone is struggling with despite the company they belong to.”

 

Special thanks to Baylis Medical for hosting and sharing their boards and progress with everyone!

 

Leave a comment and let us know what LeadWell Series topics you would be interested in?

 

 

 

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